
Fitness Sales Associate
3 days ago
Customer Success Representative
About the Role:We are seeking a Customer Success Representative to join our team. As a key member of our sales team, you will play an essential role in building and maintaining a thriving membership base.
Key Responsibilities:- Proactively contribute to club sales by utilising promotions and referrals campaigns
- Generating high-quality sales leads through community outreach, referrals and new business opportunities
- Achieving lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating positive member journeys via personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes
An hourly rate of $30.13 (inclusive of casual loading), commission, a complimentary all-access membership, career opportunities, access to industry leading learning and development content, including online courses and curated reads.
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