Salesforce Solutions Architect

2 weeks ago

Melbourne, Victoria, Australia beBeeSolutions Full time $70,000 - $180,000
Job Title: Salesforce Solutions Architect

Viva Energy Australia is seeking a skilled Salesforce Solutions Architect to join their team.

About Viva Energy

Viva Energy is a leading retail, industrial, and energy business that has been helping Australians reach their destination for over 120 years. Our plans for the future support Australia's energy transition to sustainable, lower carbon energy solutions.

Key Responsibilities:
  • Serve as a key member of the Salesforce team, accountable for designing and developing scalable solutions on Sales Cloud, Service Cloud & Experience cloud.
  • Designing and implementing scalable sales and service solutions for multiple business units (supporting B2B & B2C).
  • Understand user pain-points and future requirements.
  • Define the platform roadmap with a cross-functional team.
  • Implementation planning and cutover execution.
  • Manage day-to-day operations of the platform, including issue resolution, debugging, and production support.
  • Build and support Experience cloud sites (communities).
  • Build and maintain dashboards and recipes using CRM Analytics.
  • Support solutions based on Field Service Lightning.
Qualifications:
  • 3+ years of hands-on Salesforce CRM development with proven end-to-end delivery success.
  • A strategic problem-solver with strong analytical skills and a track record of overcoming tough technical challenges.
  • Skilled in stakeholder engagement, negotiation, and organizational coordination.
  • Ability to design scalable, future-ready solutions that drive continuous improvement.
  • Experience supporting both production and non-production environments.
  • Deep understanding of the Salesforce security model, including implementation of complex access controls.
  • Proficient in Apex, including design patterns, asynchronous processing, and custom API development.
  • Strong communicator with a passion for mentoring and knowledge sharing.
  • Hands-on experience with Lightning Web Components (LWC) and Aura Component Development.
  • Familiarity with CI/CD pipelines, Apex & UI testing frameworks, and tools like Jira & Confluence.
  • Expertise in Declarative Process Automation, Reports, and Dashboards.
  • Experience with CRM Analytics (formerly Tableau CRM).
  • Certified in: Salesforce Platform Developer I (Developer II is a plus).

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