Event Coordinator

4 days ago

Adelaide, South Australia beBeeEvents Full time $80,000 - $120,000
Job Opportunity

We are looking for a highly skilled Events Coordinator to manage bookings, build strong client relationships, and deliver exceptional events, meetings, and conferences.

This role provides the perfect opportunity to work with a leading hotel brand, delivering memorable experiences to our clients.

Career development and growth opportunities abound in this exciting and dynamic industry.

Key Responsibilities
  • Liaise with clients to build accurate events bookings and ensure seamless delivery.
  • Deliver exceptional service standards in-person, via email or phone, to exceed client expectations.
  • Establish client requirements to effectively facilitate their needs and preferences.
  • Respond to meeting and events enquiries, upselling to maximise sales, occupancy and revenue.
  • Accurately log all enquiries in the sales and catering system, compiling banquet event orders and regular reports for the Operations Team.
  • Maintain open communication and effective relationships with departments to ensure smooth event execution.
Requirements
  • Previous experience in groups, meeting and events in a hotel or sales environment.
  • Passion for providing excellent client experiences and engagement, with a focus on building strong relationships.
  • Confidence in preventing problems and handling service recovery following complaints, ensuring high levels of customer satisfaction.
  • Excellent interpersonal, written and verbal communication skills, with the ability to adapt to different situations.
  • Knowledge of hotel systems, including Salesforce and Opera, is advantageous but not essential.
  • Organisational skills to manage multiple tasks and deadlines, prioritising events and client needs.
  • Collaboration skills to build and maintain internal and external relationships, fostering a positive and productive team environment.
Benefits

A competitive salary package, benefits, discounts, and lifelong development programs support your career journey.

You will enjoy proactive paid wellbeing days, paid birthday leave, enhanced parental leave, and some of the best discounts across our hotels.

This is a fantastic opportunity to grow your skills and expertise in a dynamic and supportive environment.

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