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Frontline Healthcare Support Specialist
2 weeks ago
We are seeking a highly skilled and experienced Medical Receptionist to join our team in the Central Region.
About the JobThis is a full-time opportunity for a friendly and organized individual to provide exceptional front-line service to patients and stakeholders in a fast-paced, professional medical environment.
The role operates Monday to Friday, with shifts scheduled between 7:00 AM and 7:00 PM. As the first point of contact, you will be responsible for managing complex patient bookings via inbound and outbound calls.
Key Responsibilities- Manage patient bookings and schedules
- Provide top-tier patient care, including registration and addressing queries
- Communicate with medical professionals and assist with results and admin duties
- Finalize billing and other essential support tasks
To be successful in this role, you will need to have exceptional customer service skills, a patient-first attitude, strong communication skills, and attention to detail.
- You're eager to learn, adapt, and grow in a fast-paced environment
- Strong communication, attention to detail, and multitasking are second nature
- A positive attitude and team spirit are essential in our collaborative environment
- Customer service experience is a must
We offer a range of benefits to support your well-being and career development, including:
- Corporate discounts from over 100 retailers
- Health insurance discounts for you and your family
- Free medical imaging for family members
- Access to well-being programs and expert counselling support for you and your family
- Recognition program to celebrate your service and commitment
- Uniform allowance and staff amenities and events
We are committed to building a diverse and inclusive workplace and welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, individuals of all ages, cultural backgrounds, gender identities and expressions, and LGBTIQA+ individuals.