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Income Support Administrator
3 weeks ago
Job Title:
">APS3 Financial and Client Services, Income Support Admin Officers
">About the Role
">This role involves providing client support functions, including handling claims calls, administrative tasks, and processing claim documentation. The team works with employers and employees to identify and target strategies that facilitate early and sustainable return to work or recovery at work.
">Main Responsibilities:
">- ">
- Handling Claims Calls:">
- ">
- Respond to claims calls received through the Claims Contact Centre">
- Provide timely and accurate information to clients regarding their claims">
- Administrative Tasks:">
- ">
- Process claim documentation accurately and efficiently">
- Perform administrative tasks such as data entry and record-keeping">
- Processing Claim Documentation:">
- ">
- Verify and process claim documentation in accordance with established procedures">
- Accurately classify and receipt claim documentation">
Working Relationships:
">The role reports to the Senior Claims Payment Services Officer or the Senior Client Services Officer.
