
Distribution Centre Supervisor
2 weeks ago
We are seeking a skilled Distribution Centre Manager to lead our supply chain operations and drive excellent customer service.
This role is responsible for managing all aspects of distribution centre operations, including leading a team, ensuring timely delivery of goods to retail stores, and implementing continuous improvement initiatives.
- Full ownership of distribution centre operations and costs
- Develop strong working relationships with support office teams to ensure alignment of business goals
- Identify and execute continuous improvement within the distribution centre to improve service and reduce cost
- Ensure all orders are received, picked, packed and shipped in accordance with agreed service level agreements (SLAs) and key performance indicators (KPIs)
- Proactively lead a safety culture that includes site compliance to all legislative and company safety requirements
- Record all incidents, including hazards, near misses and injuries
- Monthly distribution centre safety reporting
- Lead and manage the distribution centre team, ensuring strong communication of roles, responsibilities, and facilitating career development
- Manage relationships with transport service providers and manual handling equipment (MHE) providers
- Coordinate with category managers, buyers in relation to sales promotions, new products or any major projects that affect distribution centre operations
- Maintaining inventory accuracy and work closely with compliance on all inventory matters
- Review and implement changes to better optimise distribution centre space and labour productivity
- Develop weekly reporting that includes distribution centre activities and costs for the supply chain management team
- Raise and resolve any unexpected issues that may cause delays with any orders in a timely manner
- Project lead for any distribution centre initiatives
We are looking for candidates with:
- A minimum of 5 years' experience in a similar role
- Proven success in a distribution centre manager's role
- Exceptional leadership skills to inspire and motivate
- Strong understanding of safe work practices and strive to continually improve safety performance
- Exceptional attention to detail with a genuine ability to follow processes and procedures
- Ability to build and maintain relationships, with internal and external stakeholders
- Retail experience highly regarded
- Experience with ERP systems
- Excellent communication skills
- Ability to work autonomously while communicating and liaising closely with the supply chain manager and support office
We offer a professional but casual working environment and believe in rewarding team members for individual and team success. We also provide opportunities for career development and growth.
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