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Banking Consultant
2 months ago
At ANZ, we're committed to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.
About the RoleThis is an exciting opportunity to join our Retail Banking team as a Banking Consultant. As a key member of our team, you'll play a vital role in helping customers achieve their financial goals through seamless banking experiences.
- Contribute to a collaborative environment where you'll work closely with colleagues to deliver exceptional customer service.
- Develop and maintain in-depth knowledge of our products and services to provide customers with tailored solutions.
- Act as a role model and peer coach to ensure the best possible customer experience.
As a Banking Consultant, you'll have the opportunity to:
- Provide customers with a seamless branch experience by meeting their end-to-end banking needs.
- Contribute to a significant uplift in customer engagement and advocacy.
- Actively participate in and support bank programs and initiatives.
We're seeking a highly motivated and customer-focused individual who can bring the following skills and qualities to this role:
- Exceptional customer service skills with a strong focus on delivering a seamless experience.
- Experience in working with technology and digital channels.
- Ability to multi-task and adapt to change and ambiguity.
- Strong communication and interpersonal skills.
We're committed to building a diverse and inclusive workplace where everyone feels valued and supported. If you're passionate about delivering exceptional customer experiences and have a growth mindset, we'd love to hear from you.
