Energy Transformation Project Manager
2 days ago
We are seeking an exceptional Group Operations Leader to play a key role in our large-scale retail service transformation project.
This leadership position requires a high level of expertise in leading teams of energy specialists and is based in Brisbane.
Key Responsibilities:- Lead multiple teams of energy specialists, each with a customer base of 50-70k customers.
- Deliver end-to-end outstanding customer experiences and build high-performing teams.
- Take ownership of business functional areas such as billing, metering, compliance, and industry relationships.
- Own processes, drive continuous improvement, change, and knowledge management.
- Passionate about leading, motivating, and developing people.
- Possess a strong ability to help customers and empathise with those facing complex problems.
- Confident in prioritisation, setting clear expectations, and following through on commitments.
- Open-minded, a lateral thinker, flexible, and adaptable.
- Committed to sustainability and willing to make decisions that benefit customers, teams, and the business.
- Bring a growth, continuous learning mindset and create an inclusive environment.
We believe in creating collective change and are committed to diversity, inclusion, and sustainability.
We're united yet unique, and our purpose is to find answers to the big energy questions.
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