Fashion Retail Store Operations Manager

1 day ago


Perth, Western Australia ZARA Full time
Job Description:

We are seeking a highly skilled Fashion Retail Store Operations Manager to join our team at ZARA.

About the Role:

  • The successful candidate will be responsible for managing and supporting all aspects of store operations, ensuring a high level of customer service and maintaining a good image for the product and the store.
  • You will lead a team of 70 members, providing training and support to ensure they have the skills and knowledge to deliver exceptional customer service and meet sales targets.
  • Key responsibilities include attending and conducting store briefings, preparing store updates, managing stockrooms, visual merchandising, and planning and managing rosters.
  • You will also be responsible for managing conflict resolution procedures, performance management, and disciplinary procedures.

Requirements:

  • Diploma and 2 years of relevant work experience, or 3 years of relevant work experience
  • Passionate about leading your team to success
  • Excellent communication skills
  • Knowledge in team rostering and employee relations
  • Business minded and driven to succeed
  • High volume managerial experience (70 team size)
  • Experience with MS Office Systems;
  • Strong fashion knowledge and merchandising skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Desire professional growth and inspire the same for your team
  • Availability to work 38 hours per week and commit to a set roster that includes a mix of weekdays & weekends

Benefits:

  • A competitive salary range of $75,000 – $77,000
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities

About Us:

ZARA is a global fashion retailer committed to delivering exceptional customer experiences. We believe in fostering a culture of diversity, inclusion, and respect, where everyone feels valued and empowered to thrive.



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