Fashion Retail Store Operations Manager
1 day ago
We are seeking a highly skilled Fashion Retail Store Operations Manager to join our team at ZARA.
About the Role:
- The successful candidate will be responsible for managing and supporting all aspects of store operations, ensuring a high level of customer service and maintaining a good image for the product and the store.
- You will lead a team of 70 members, providing training and support to ensure they have the skills and knowledge to deliver exceptional customer service and meet sales targets.
- Key responsibilities include attending and conducting store briefings, preparing store updates, managing stockrooms, visual merchandising, and planning and managing rosters.
- You will also be responsible for managing conflict resolution procedures, performance management, and disciplinary procedures.
Requirements:
- Diploma and 2 years of relevant work experience, or 3 years of relevant work experience
- Passionate about leading your team to success
- Excellent communication skills
- Knowledge in team rostering and employee relations
- Business minded and driven to succeed
- High volume managerial experience (70 team size)
- Experience with MS Office Systems;
- Strong fashion knowledge and merchandising skills
- Ability to multitask and prioritize in a fast-paced environment
- Desire professional growth and inspire the same for your team
- Availability to work 38 hours per week and commit to a set roster that includes a mix of weekdays & weekends
Benefits:
- A competitive salary range of $75,000 – $77,000
- A dynamic and supportive work environment
- Ongoing training and development opportunities
About Us:
ZARA is a global fashion retailer committed to delivering exceptional customer experiences. We believe in fostering a culture of diversity, inclusion, and respect, where everyone feels valued and empowered to thrive.
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