Customer Service Professional

7 hours ago

Rockhampton, Queensland, Australia beBeeCustomerService Full time $60,000 - $75,000
Customer Service Expert

We are seeking a skilled Customer Service Expert to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries and complaints
  • Assist customers with general banking transactions, answering questions and queries
  • Build a personal connection with customers through meaningful conversations face-to-face and through digital channels
  • Work collaboratively as a team to deliver a seamless customer experience

Requirements:

  • A passion for delivering outstanding customer service with every interaction
  • The ability to have great conversations and confidence to ask challenging questions
  • Problem-solving attitude and curiosity in finding the right solutions
  • An open approach to learning new things and goal-oriented

Benefits:

  • Ongoing training and development to support your career aspirations
  • Collaborative and dynamic work environment
  • Opportunity to work with a diverse range of customers and colleagues

Aboriginal &/or Torres Strait Islander people encouraged to apply.

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