Chief Innovation Officer

2 weeks ago

Sydney, New South Wales, Australia beBeeTechnical Full time $180,000 - $250,000
Lead Scalable Solutions

Drive innovation by leading and developing scalable solutions across Salesforce clouds to enhance customer interaction and drive sales growth.

Key Responsibilities
  • Evaluate feature utilization and recommend strategic adoption of features to increase earned value for the business.
  • Provide oversight across platform-related domains as a key member of the Salesforce Leadership Team.
  • Continuously measure and improve internal platform operating guidelines and procedures.
  • Collaborate with technology counterparts and development resources to develop and validate business requirements and project specification documents.
  • Maintain Technical Library by updating COE SharePoint and Knowledge documents.
  • Collect architecture documents from each SF organization to coordinate technical guidelines.
  • Collect, coordinate, and publish monthly Salesforce release statuses.
  • Complete assessments of each internal organization's business processes.
  • Develop documentation addressing problem statements, process flows, gap analyses, and solution recommendations.
  • Coordinate Lunch n Learn sessions, inclusive Lunchtime Learning sessions, Salesforce Technical Speaker Series, and Annual Summits.
  • Interact with Director and VP level personnel for any Salesforce.com overview and COE Roadmap.
  • Act as a link between the Business community and the IT organization to offer technical solutions for fulfilling user requirements.
  • Work closely with Business Owners to grasp and assist in their overarching business strategy.
  • Collaborate with the Development team to comprehend and detail technical information as needed.
  • Participate in argument development, approval, and prioritization process, crafting the IT contribution.
  • Convert broad business requirements into detailed operational and technical guidelines for the IT unit and supervise revisions to these guidelines.
  • Collaborate with Enterprise Architecture, Solutions Architects, and Entrepreneurs in defining criteria for assessing 3rd party tools and technology solutions.
  • Champion the re-use of technology solutions across the businesses when practical.
Required Skills and Qualifications
  • Bachelor's degree in Computer Science, MIS, or other technical equivalent experience.
  • 7+ years overall experience in Salesforce.com.
  • Defining business requirements, writing user stories, and providing detailed Salesforce system and functional diagrams.
  • Detailing current state business processes, system builds, and sequence diagrams.
  • Configuration, workflows, validation rules, and security controls.
  • Custom development, Visual Force, Apex Coding, and writing tests.
  • Solution compose, batch process, and coding frameworks within Salesforce.com.
  • Web Service frameworks on the Force.com platform.
  • Data management guidelines.
  • Proficient knowledge in environment management, release management, code versioning guidelines, and deployment methodologies.

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