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Property Assessor

2 months ago

Brighton Council, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

About the Role

We are seeking a skilled Property Assessor to join our team in Australia. As a Property Assessor, you will be responsible for managing a portfolio of property claims from end to end, being the main point of contact for the insured, and ensuring timely delivery of property claims outcomes that meet or exceed customer expectations.

Key Responsibilities

  • Manage inbound and outbound calls to resolve customer queries and concerns
  • Liaise with claimants, repairers, suppliers, and other internal/external stakeholders to drive positive outcomes
  • Ensure adherence to claims assessments code of practice throughout the process
  • Maintain a productive work environment through proper planning and time management

About You

  • Experience in managing a portfolio of insurance claims or trade background/qualifications
  • Resilience in dealing with complex situations and clients under distress
  • Ability to work effectively under pressure and in a fast-paced environment
  • Demonstrated evidence of technical proficiency with systems, software, databases, reporting, and communication tools

What's On Offer

  • Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working
  • Access to over 10,000 on-demand learning resources and programs to support your career development

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.

Adjustments and Support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to us for a confidential conversation.