Senior Technology Solutions Specialist

2 days ago

Adelaide, South Australia beBeeSecurity Full time $98,765 - $123,456
Job Overview

We are seeking a seasoned professional to deliver modern workplace solutions to public sector clients. As a key member of our team, you will be responsible for providing level 3 support, resolving complex incidents and delivering high-quality technical service.


Key Responsibilities
  • Provide level 3 support for government clients, ensuring timely resolution of complex incidents and delivery of high-quality technical service.
  • Deploy and manage Modern Device Management solutions across government-aligned environments, ensuring security and compliance adherence.
  • Administer and support SCCM for SOE imaging, patch management, application deployments and detailed reporting.
  • Package and test applications in compliance with government security baselines.
  • Develop PowerShell scripts and automation tools to streamline administrative tasks and system maintenance.
  • Maintain Group Policy Objects and Active Directory structures in line with security standards.
  • Utilize Nexthink or similar DEX tools for analytics, monitoring and proactive remediation.
  • Liaise with government stakeholders and security teams to ensure technical changes meet compliance and change governance requirements.
  • Support audit, security review and reporting processes as part of client obligations.

Essential Skills & Qualifications
  • 3-5+ years' experience in enterprise or government IT environments providing EUC / infrastructure support.
  • Strong expertise in Intune / Azure AD, including conditional access, compliance policies and secure device provisioning.
  • Proven experience with SCCM in large-scale desktop fleets.
  • Advanced PowerShell scripting and automation capabilities.
  • Experience working with government security standards.
  • Solid knowledge of Active Directory, GPO design and Windows 10/11 configuration in a secure enterprise context.
  • Application packaging skills and familiarity with enterprise change control processes.
  • Proven experience delivering level 3 support and handling escalated issues professionally.

Highly Desirable
  • Prior experience supporting state or federal government departments.
  • Experience with Nexthink, ServiceNow or other asset/incident management platforms.
  • Exposure to SOE development, Autopilot or zero-touch deployment projects.
  • Understanding of ITIL practices, especially within a government service delivery environment.
  • Microsoft or ITIL certifications.

What You'll Gain
  • Exposure to secure, large-scale government environments and critical technology programs.
  • Opportunity to be part of a team delivering modern workplace solutions to public sector clients.
  • Ongoing professional development, training and certification opportunities.
  • A collaborative, security-focused engineering culture.

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