Retail Customer Experience Manager

1 day ago

Newcastle West, Limerick, Australia beBeeCustomer Full time $60,000 - $80,000
Customer Service Leader Role

Bigger things happen when teams collaborate and deliver exceptional customer experiences. As a leader in a dynamic retail environment, you will inspire your team to go above and beyond.

About The Position:

  1. You will provide outstanding customer service, ensuring each interaction is positive and memorable.
  2. Lead and motivate your team to achieve sales targets and key performance indicators (KPIs).
  3. Develop your team's skills and performance through training and coaching.
  4. Effectively manage inventory to meet customer needs and preferences.
  5. Create a safe and welcoming shopping environment that drives customer loyalty.

About You:

  1. You have proven experience in retail leadership with a passion for delivering exceptional customer experiences.
  2. You possess excellent communication skills and the ability to connect with team members and customers.
  3. You are a strong leader with the capacity to build a high-performing team.
  4. You can thrive in a fast-paced environment and manage shifting priorities effectively.

We Offer:

  • Rostered Days Off (RDOs) in addition to standard leave entitlements.
  • Generous discounts across various retailers.
  • An excellent work-life balance, with only one weekend shift every three weeks.
  • A Growing Families policy that supports employees' personal and professional growth.

This role offers an opportunity to make a meaningful impact in a dynamic retail environment by leveraging your leadership skills and expertise.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

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