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Career Opportunities: Customer Support Professional
2 weeks ago
We manufacture goods that you see, touch, and use every day.
Our customer base includes some of the biggest names in Fast Moving Consumer Goods, Retail, and Fresh Produce.
- Key Responsibilities:
- Provide high-level customer service to a large customer portfolio using both email and phone.
- Offer ongoing support to internal and external stakeholders.
- Utilize various applications to assist customers with order requirements.
- Manage cases within the CRM system to achieve recommended close-out times and effective resolution for customers.
- Communicate promptly with customers regarding order status when required.
- Ensure customer queries are handled efficiently and to their satisfaction.
- Develop strong ongoing relationships with customers.
About Us:
We offer a diverse career journey with experiential learning gained from cross-functional and lateral moves. We value diversity in all its forms and look for individuals who thrive in an environment of change.
