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Guest Service Specialist

1 week ago

Sydney, New South Wales, Australia Consolidated Property Services (Aust) Pty Ltd Full time

At Consolidated Property Services (Aust) Pty Ltd, we are seeking a dynamic and energetic people-person to join our Front Office team as a Casual All-Rounder. This role offers hands-on experience across all areas of Front Office, making it a great opportunity for someone passionate about hospitality.

Main Responsibilities:
  1. Deliver exceptional customer service during check-in, check-out, and throughout the guest's stay.
  2. Handle incoming calls in a professional and friendly manner, always striving for total guest satisfaction.
  3. Maintain accurate guest accounts, ensuring all charges are processed correctly and efficiently.

This is an excellent chance to develop your skills in a fast-paced environment and take on new challenges with each guest interaction. As a key member of the Front Office team, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their stay is comfortable and enjoyable.