Medical Administrator Position

1 day ago


Sydney, New South Wales, Australia Ramsay Health Care Full time

The Day Surgery is a modern facility owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics. Our customer-focused administration team plays a vital role in ensuring the seamless patient health journey.

As a Medical Administrator, you will be responsible for providing exceptional customer service experience for patients and their families. Your key tasks will include:

  • Reception and Administration responsibilities – handling enquiries from patients and their families, and also Doctors and their support staff
  • Providing timely and accurate information in response to queries by patients, Doctors and other customers
  • Efficiently and accurately performing pre-admissions and admissions processes

To succeed in this role, you will have prior experience working as a medical administrator. You should display an unwavering commitment to delivering customer service excellence each and every time and understand how to leave our customers with a professional and positive impression of our site, all in line with our Ramsay Core Values.

You will thrive in a fast-paced environment and demonstrate the ability to manage conflicting priorities. You will also have exceptional communication skills both verbally and in writing with the ability to engage with a range of stakeholders at all levels to achieve positive outcomes.

Benefits

We offer a range of benefits to support your career growth and well-being. These include:

  • Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs
  • Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers, Hospital, Allied Health & Pharmacy discounts
  • Health and Wellbeing: Flexible work opportunities, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support
  • Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more


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