Medical Administrator Position
1 day ago
The Day Surgery is a modern facility owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics. Our customer-focused administration team plays a vital role in ensuring the seamless patient health journey.
As a Medical Administrator, you will be responsible for providing exceptional customer service experience for patients and their families. Your key tasks will include:
- Reception and Administration responsibilities – handling enquiries from patients and their families, and also Doctors and their support staff
- Providing timely and accurate information in response to queries by patients, Doctors and other customers
- Efficiently and accurately performing pre-admissions and admissions processes
To succeed in this role, you will have prior experience working as a medical administrator. You should display an unwavering commitment to delivering customer service excellence each and every time and understand how to leave our customers with a professional and positive impression of our site, all in line with our Ramsay Core Values.
You will thrive in a fast-paced environment and demonstrate the ability to manage conflicting priorities. You will also have exceptional communication skills both verbally and in writing with the ability to engage with a range of stakeholders at all levels to achieve positive outcomes.
BenefitsWe offer a range of benefits to support your career growth and well-being. These include:
- Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs
- Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers, Hospital, Allied Health & Pharmacy discounts
- Health and Wellbeing: Flexible work opportunities, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support
- Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more
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