PC Deployment Specialist

2 weeks ago


Melbourne, Victoria, Australia Experis Full time
PC Deployment Specialist Job Description

Job Summary:

We are seeking a highly skilled PC Deployment Specialist to join our team. As a key member of our IT infrastructure team, you will be responsible for the deployment of PCs to client locations in Melbourne.

Key Responsibilities:

  • Assist in the de-installation and installation of laptops at client locations.
  • Unpack laptops and assist the technical support team in preparing devices for distribution, following provided instructions.
  • Move devices to the device swap area according to the schedule.
  • Collect old devices from users and hand over new devices.
  • Complete checklists for old and new devices.
  • Assist end-users in resolving issues using provided 'How to Guide' instructions and create IT tickets for unresolved issues.
  • Perform post-deployment checks and obtain physical sign-off from end-users.
  • Update user and device details in a spreadsheet for tracking.
  • Move old devices to a central location and pack them into old boxes.
  • Dispose of excess rubbish at on-site bins as directed by the local site contact.

Requirements:

  • Degree or diploma in information technology or equivalent qualification required.
  • 2-5 years' experience as a Technician/Support Engineer/IT Technician.
  • Experience with device management is necessary for this role.
  • Strong interpersonal skills for liaising with various stakeholders.
  • Experience working with customers.
  • Availability to start immediately.


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