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Automotive Customer Advocate
1 week ago
We're seeking a dedicated and results-driven individual to join our team as a Transportation Industry Representative. In this role, you will be responsible for providing exceptional customer service and support in a fast-paced rental environment.
About the Role
As a key member of our rental operations team, you will be involved in all aspects of our business, including interacting with customers, marketing products and services, completing rental bookings, inspecting vehicles for damages, and assisting with the cleaning of our vehicles.
Key Responsibilities:
- Interact with customers face-to-face, promoting the Avis Budget Group brand.
- Complete rental transactions, contracts, and bookings accurately and efficiently.
- Clean and prepare vehicles for rental, ensuring they meet company standards.
- Inspect vehicles for any damages that occurred during previous rentals.
Benefits and Perks:
- Competitive pay and incentives for outstanding performance.
- Opportunities for growth and development within our organization.
- Wellness program including life insurance, discounted health insurance, and superannuation options.
- Access to exclusive discounts on car rental across Avis Budget Group.
- Employee Assistance Program provided by Converge – 24/7 support for your mental health and wellbeing.
Requirements and Qualifications:
- A full and valid driver's license is required.
- This is a casual position that requires a minimum availability of 3-4 days per week.
- Previous experience in retail, hospitality, customer service, sales, or similar roles is highly valued.
- The ability to work in a fast-paced environment while delivering exceptional customer service is essential.
