Senior Customer Experience Specialist

1 day ago

Brisbane, Queensland, Australia beBeeRelations Full time
Client Relations Expert

We are seeking an experienced and dynamic Client Relations Expert to lead and elevate our client's customer service operations. This is a pivotal leadership role designed for a hands-on professional who thrives in a technical, trade-focused environment.

This is a challenging opportunity for someone with exceptional communication and interpersonal skills, who can build rapport with a trade-savvy clientele and liaise effectively with internal technical staff. You will be responsible for overseeing the entire customer journey, from initial inquiry to post-sales support, ensuring every interaction reinforces our client's reputation for excellence and expertise.

The ideal candidate has a proven track record of leading, developing, and inspiring teams in a fast-paced environment. They possess a strong focus on coaching and mentorship, with excellent problem-solving skills and a proactive, results-driven mindset. If you are a strategic leader passionate about driving customer excellence in a technical field, we encourage you to apply.

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