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Retail Store Manager

2 months ago

Bondi Junction, New South Wales, Australia Coles Full time

About the Role

We are seeking a highly skilled and motivated Store Manager to join our team at Coles. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive business growth.

Key Responsibilities

  • Store Operations
    • Ensure a safe and welcoming environment for customers and team members
    • Manage store inventory and maintain high standards of store presentation
  • Team Leadership
    • Develop and coach a high-performing team to achieve business objectives
    • Provide effective support and guidance to team members to ensure ongoing business development and growth
  • Customer Experience
    • Deliver exceptional customer experiences through effective communication and problem-solving
    • Develop and implement strategies to drive customer loyalty and retention
  • Business Development
    • Drive sales and growth through effective merchandising and inventory management
    • Identify opportunities to improve business processes and implement changes to drive efficiency and productivity

About You

  • You have a strong passion for retail and customer service
  • You have excellent leadership and communication skills
  • You are able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
  • You have a good knowledge of wine, beer, and spirits to provide expert advice to customers
  • You hold a current accredited Responsible Service of Alcohol (RSA) qualification

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and advancement
  • A supportive and inclusive work environment
  • A range of flexible work arrangements to support work-life balance