Dynamics CRM Solutions Architect

3 days ago


Sydney, New South Wales, Australia Infosys Singapore & Australia Full time

We are looking for a skilled Business Analyst to join our team in Singapore and Australia. As a Business Analyst, you will be responsible for gathering and analysing business requirements, designing and implementing CRM solutions, and providing support and training to end users.

Job Responsibilities:
  • Collaborate with stakeholders to gather and document requirements for CRM projects
  • Analyse business processes and recommend CRM solutions to improve efficiency and effectiveness
  • Configure Dynamics CRM and provide training and support to end users
  • Work closely with developers and IT teams to implement and test CRM solutions
  • Stay current on industry trends and best practices in CRM technology
Requirements:
  • Bachelor's degree in business administration, Information Technology, or related field
  • Minimum of 2-3 years of experience as a Business Analyst, with a focus on Dynamics CRM
  • Strong knowledge of Dynamics CRM functionalities, configurations, and customization
  • Experience with CRM integration, data migration, and reporting tools
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work effectively in a fast-paced, collaborative environment


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