Risk Management Specialist
1 day ago
We are seeking a highly skilled and experienced Manager of Customer Due Diligence to join our Merchant Risk Operations team at ANZ Worldline Payment Solutions. As a key member of our team, you will be responsible for ensuring the effective management of customer risk and compliance with AML/CTF Rules, Scheme Rules, and other legal and regulatory requirements.
Key Responsibilities- Manage a large team of Risk Analysts and Specialists, including all day-to-day people management responsibilities, work allocation and prioritisation, and team mentoring.
- Implement the AML/CTF Program (Part A and Part B), in so far as it relates to CDD.
- Develop all CDD systems, processes and procedural level documentation and maintain them.
- Continuously reviewing and optimising all CDD systems, processes and procedures.
- Implement appropriate management level and operational level reporting and making it available to key stakeholders, including reporting on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
- Manage all reporting obligations under AUSTRAC, in so far as they relate to CDD, are met.
- Provide Subject Matter Expertise on AML/CTF Rules, including Know Your Customer (KYC) and Applicable Customer Identification Procedures (ACIP).
- Work collaboratively with the Sales organisation to ensure that the end-to-end onboarding process of customers is optimised, while managing risk within acceptable levels.
- Work collaboratively with Second Line functions to ensure that policies, in so far as they relate to CDD, are effective.
- 5+ years within a senior Customer Due Diligence role (KYC, AML, CTF, etc).
- 3+ years of proven leadership and team management skills.
- 3+ years in payments or technology driven organisation.
- Experience working with AUSTRAC as a Reporting Entity under the AML/CTF Act.
- Preferably experience in a merchant acquiring organisation.
- Exceptional planning and organizational skills.
- Excellent influencing and negotiation skills.
- Great communication and presentation skills.
- Remarkable commercial awareness and industry knowledge.
- Outstanding knowledge of Australian regulatory requirements relating to AML/CTF.
- Remarkable knowledge of Australian and International Sanctions and Politically Exposed Person (PEP) requirements.
- Excellent knowledge of scheme rules, including VISA and Mastercard.
- Results driven and ability to work under pressure.
- Advanced knowledge of Office products, including PowerPoint and Excel.
- Multicultural and flexible mindset with the ability to multi-task and work in an international environment.
- Some knowledge of Fraud Risk and Credit Risk, within a merchant acquiring context would be beneficial.
- Bachelors Degree (Economics, Finance, Law, or equivalent).
- Industry Certification (ACAMS, etc).
At Worldline, we offer a range of benefits to support your career growth and well-being, including:
- A range of health and wellbeing discounts for gym, nutrition, sporting gear.
- Learning and development opportunities to build your skills.
- Additional Leave options to support families, work in the community or take a career break. You'll also earn loyalty leave for your tenure.
- Monthly in person and virtual social events.
- Volunteering leave to support CSR activities.
- Plus other perks and benefits (e.g. novated leasing options).
We have modern offices and services to support our people, including a parent's room, prayer room, and end of trip facilities. We also provide EAP services, including financial counselling to support managers, employees and their families.
We are on an exciting journey towards the next frontiers of payments technology, and we look for problem solvers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and training opportunities, we help you accelerate your career - wherever you decide to go. Learn more about working at ANZ Worldline Payment Solutions.
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