Product Manager

2 weeks ago

Melbourne, Victoria, Australia Worldline Full time
{"The Opportunity
": "At Worldline, we connect and secure transactions every day. Our technological platforms handle critical transactions between companies, partners, and customers. We process billions of electronic transactions annually in highly secured data centers, prioritizing security and continuous operational excellence.
", "
Our processing capabilities empower us to deliver the right services at the right moment, using our knowledge of customers, markets, and user journeys, all powered by innovation and creativity.
", "
We seek a Product Manager to develop and carry out best-in-class customer engagement offerings for our Issuing and Acquiring clients.
", "
About the team:
", "
Our team is committed to continuous improvement, seeking new and innovative ways to improve our market proposition, build excellent solutions, and grow customer happiness. Our product managers work across various products, including payment terminals, merchant payment service providers, and white label gateways.
", "
Responsibilities:
", "

  • Manage the product from end to end.
  • Apply research, customer, and internal partner feedback, and industry trends to understand product requirements with a customer lens.
  • Develop, lead, and publish the product roadmap, building unique selling points.
  • Support the product development lifecycle by defining development requirements, owning the design process, and deliverables.
  • Communicate and coordinate with vital team members to share priorities, roadmap, and key insights.
  • Define success criteria & metrics of new products.
  • Build the product commercialization model, substantiating it with a financial business model.

", "
Signs of Success
", "

  • You will develop and complete a product roadmap and vision on customer engagement and product experiences to help our clients deliver a high-level product experience.
  • You are a self-starter, delivering against product and business goals.
  • You will work with product development teams to define and plan the next-generation product offering.
  • You will be called on as a subject matter authority for Customer Engagements by the Sales and Presales teams.

", "
Skills we can't do without:
", "

  • Prior work experience in product development & management.
  • Bachelor's degree in business management or equivalent field.
  • 5+ years' experience in product management.
  • Handles multiple assignments at a time and/or significant project.
  • Requires limited supervisory oversight; self-starter.
  • Able to take general requirements and develop execution plans.
  • Strong communicator with good analytical and interpersonal skills.
  • Fluent in spoken and written English.

", "
Skills we'd like:
", "

  • Eager to continue to grow professional capabilities with ongoing training and educational opportunities.
  • Results Oriented, Ability to Problem Tackle, Business Maturity, Values Differences and Diverse Opinions.
  • Knowledge of the card payments industry preferred.

", "
Benefits
", "
At Worldline, we work in a flexible environment that empowers you to learn, grow, and accelerate your career. You'll have access to a range of benefits, including:
", "

  • A range of health and wellbeing discounts for gym, nutrition, sporting gear.
  • Learning and development opportunities to build your skills.
  • Additional Leave options to support families, work in the community, or take a career break. You'll also earn loyalty leave for your tenure.
  • Monthly in-person and virtual social events.
  • Volunteering leave to support CSR activities.
  • Plus other perks and benefits (e.g. novated leasing options).

", "

We have modern offices and services to support our people, including a parent's room, prayer room, and end of trip facilities. We also provide EAP services, including financial counseling to support managers, employees, and their families."}

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