Director of Quality Services

2 weeks ago

Canberra, ACT, Australia beBeeLeadership Full time $115,800 - $141,400
Senior Service Management Officer

The role of a Senior Service Management Officer involves leading the implementation and maintenance of high-quality service management practices within an organization.

  • This includes developing and implementing effective strategies to achieve business objectives and improve customer satisfaction.
  • Maintaining compliance with legislative and policy requirements, while upholding personal integrity and ethics is also crucial.
Key Skills:
  • Experience with Crestron control and digital media, Q-SYS audio DSP, and Teams room video conferencing is highly beneficial.
  • Effective communication and interpersonal skills, with the ability to build strong relationships with colleagues, stakeholders, and clients are essential.
Requirements:
  • A demonstrated ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously is required.
  • A strong analytical and problem-solving mindset, with the ability to identify and resolve complex service-related issues is also necessary.

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