Flexible Support Specialist

3 weeks ago


Sunshine, Australia The Salvation Army Full time

The Salvation Army is a renowned charity in Australia, dedicated to transforming lives and futures for the better. We believe in finding innovative solutions to address social crises, providing support, safety, community, and opportunity to those in need.

This role as a Flexible Support Specialist plays a vital part in our Private Rental Assistance Program (PRAP). You will work closely with our team to deliver personalized support and financial packages that prevent eviction from private rental or establish successful tenancies.

As a key member of our Western Metro Homelessness services team, you will be based in Sunshine VIC, working across the Brimbank-Melton region. This max-term (ending June 2025) full-time position offers an exciting opportunity to make a meaningful impact on the lives of individuals and families at risk of homelessness.

About the Role

As a Flexible Support Specialist, your primary responsibility will be to:

  • Ensure service delivery aligns with national and state strategic plans, as well as the National Homelessness Stream Model of Care;
  • Manage PRAP brokerage funds within established guidelines and TSA policy;
  • Develop strong relationships with real estate agencies and other relevant stakeholders;
  • Participate in WHS outreach programs to ensure worker safety;
  • Assist clients in negotiating with real estate agents, including understanding rental ledgers and maintenance reporting;
  • Cultivate collaborative relationships with local support agencies to promote the program and facilitate referrals;

You will also ensure that delivery of services and support is aligned with the National Homelessness Stream Model of Care, which underpins homelessness services across the country.

About You

To succeed in this role, you will need:

  • A Diploma or above tertiary qualification in a relevant social work or human services field;
  • A current and valid Working with Children Check;
  • A current and valid Victorian Driver's license;
  • Experience in a human service environment;
  • A working knowledge of the Residential Tenancies Act 1997.
What We Offer

As a registered NFP, we provide our eligible employees with:

  • Financial discounts and benefits;
  • A purpose-driven career with positive social and sustainable outcomes;
  • An Employee Assistance Program – independent confidential counselling service;
  • Opportunities for career development;
  • An inclusive culture of dedicated, passionate, and professional team members;
  • A chance to positively impact the lives of others through your career contribution.

Estimated Salary: $65,000 - $80,000 per annum (depending on qualifications and experience), based on a full-time position.



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