Customer Service Optician

2 weeks ago

Adelaide, South Australia beBeeCustomer Full time $60,000 - $75,000

Bailey Nelson is looking for an optical assistant to work in a dynamic retail environment. Our team prides itself on delivering exceptional customer experiences, changing how our customers see the world and how the world sees them.

We believe that our people are the key to our success. The interactions we have with one another and with our customers define us.

As an optical assistant, you will be passionate about delivering outstanding customer service every day. You will be required to channel your passion into making a real difference to customer needs.

Key Benefits
  • You will be part of a close-knit team as an optical assistant, providing exceptional customer experiences
  • Access to web-based learning platforms for training and communication
  • A generous allowance for the latest products
  • A leadership team that genuinely cares about employees' engagement and development
What We Need From You
  • Customer Experience - Previous customer service experience in retail or hospitality is essential
  • Optical Experience - Previous experience is desirable but willingness to learn is crucial
  • Passion - A genuine passion for creating amazing customer experiences and solving eyecare needs is necessary
  • Energy - Ability to adapt to change and lead by example with positivity and a can-do attitude
  • Effectiveness - Managing time and operational requirements without compromising customer experience
  • Problem Solving - Critical thinking and product knowledge to solve customer vision problems
  • Team - Building strong rapport with fellow team members and management
  • Drive - Achieving results through excellent customer service
  • Flexible availability across weekdays and weekends

We welcome applicants from all backgrounds and identities. Our teams are diverse and dynamic.

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