Dental Operations Manager
2 weeks ago
**About Maven Dental**
We are dedicated to delivering exceptional patient experiences and maintaining the highest standards of care.
The Opportunity
We are seeking a passionate Senior Dental Assistant / Clinical Coordinator to join our team on a part-time basis, Mondays, Tuesdays, Thursdays & Fridays from 7:45am - 5:15pm. In this role, you will play a pivotal role in supporting the Practice Manager to coordinate and manage the financial and operational aspects of the practice.
**Key Responsibilities:**
- Assist in the daily management of the practice to ensure exceptional patient experiences at every touchpoint.
- Handle customer complaints promptly and professionally.
- Create a professional and welcoming environment for patients.
- Maintain a clean and well-presented reception and front office area.
- Assist in the recruitment process and contribute to building a high-performing team.
- Facilitate the induction and onboarding of new employees, identifying training needs.
- Provide support, encouragement, and mentoring to team members.
- Act as a role model to your team members.
- Collaborate with the PM to drive practice growth, by assisting with local area marketing.
- Manage daily tasks such as recalls, confirmations, online bookings, and treatment follow-ups.
- Deliver exceptional patient care, with a focus on new and existing patients.
- Undertake practice administration activities and maintain high standards.
**Requirements:**
- Previous experience in dental or healthcare administration preferred.
- Strong organisational and communication skills.
- Demonstrated ability to work effectively in a team.
- Commitment to delivering outstanding patient care.
- Proficiency in office software and practice management systems.
In exchange for your expertise, we offer a competitive salary of $60,000 - $70,000 per annum, depending on experience. If you are passionate about making a positive impact on patient care and practice success while embodying our core values, we encourage you to apply today.
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