Strategic Operations Manager
1 week ago
The Senior Manager NTSU is accountable for delivering the NTSU strategy, in line with the Charter, and responsible for leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group.
RASO is a group of national motoring clubs around Australia, including RACV, NRMA, RACQ, and RAA.
This role demands a high level of strategic, commercial, and people leadership skills, as well as influencing capability, attention to detail, and a desire to drive continuous improvement through research and development programs.
Key Responsibilities:- Lead a team of three, fostering strong relationships across market-leading vehicle OEMs and other key bodies across the Automotive Industry.
- Manage performance and achieve goals.
- Develop and implement effective strategies to ensure Roadside Patrols and Towing have access to the latest technical information.
- Leadership, coaching, and mentoring skills, with experience in managing multiple teams.
- Tertiary qualifications in management, business, finance, or a related discipline.
- Resilient and able to lead through a transformational landscape.
- Extensive experience in senior management within a customer service environment.
- Business and commercial acumen, combined with highly developed financial and business skills.
- Exceptional data analytical skills and strategic thinking.
- Excellent interpersonal skills to work with executives, resolve differences, and facilitate decision-making.
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Strategic Operations Manager
3 days ago
Homebush, Victoria, Australia My NRMA Full timeRole OverviewThe Senior Manager NTSU is accountable for the delivery of the NTSU strategy, in line with the Charter and responsible for leading the National Training Group on behalf of the Roadside Assistance Strategic Operations Group.This position reports into the NRMA and demands a high level of strategic, commercial, and people leadership skills, as well...
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Senior Manager NTSU
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Homebush, Victoria, Australia My NRMA Full time{"title": "Senior Manager NTSU", "description": "Job SummaryThe Senior Manager NTSU is a key leadership role within the National Technical Support Unit, responsible for delivering the NTSU strategy and leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group.This position demands a high level of strategic,...
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Senior Manager NTSU
4 weeks ago
Homebush, Victoria, Australia My NRMA Full timeAbout the RoleThe Senior Manager NTSU is a key position within the National Technical Support Unit, responsible for delivering the NTSU strategy and leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group. RASO is a collective of national motoring clubs across Australia, including RACV, NRMA, RACQ, and...
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Senior Manager
3 weeks ago
Homebush, Victoria, Australia My NRMA Full timeJob Title: Senior ManagerJob Summary:The Senior Manager NTSU is accountable for delivering the NTSU strategy in line with the Charter. This role involves leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group. RASO is a collective of national motoring clubs across Australia, including RACV, NRMA, RACQ, and...
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Senior Manager
3 weeks ago
Homebush, Victoria, Australia My NRMA Full timeJob Title: Senior Manager - National Technical Support UnitJob Summary:The Senior Manager NTSU is accountable for delivering the NTSU strategy in line with the Charter. This role involves leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group, which comprises national motoring clubs across Australia.Key...
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Homebush, Victoria, Australia My NRMA Full timeAbout the Role:The Senior Manager NTSU is a key position within the NRMA, responsible for delivering the NTSU strategy and leading the National Training Group on behalf of the RASO Group.This role demands high levels of strategic, commercial, and people leadership skills, as well as influencing capability, attention to detail, and a desire to drive...
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Senior Manager NTSU
4 weeks ago
Homebush, Victoria, Australia My NRMA Full time### Job Title: Senior Manager NTSU ### Job Summary We are seeking a highly skilled and experienced Senior Manager to lead our National Technical Support Unit (NTSU). The successful candidate will be responsible for delivering the NTSU strategy, leading the National Training Group, and fostering strong relationships with market-leading vehicle OEMs and...