Customer Experience Specialist

2 weeks ago

Perth, Western Australia beBeeCustomer Full time

Our workshop is seeking a Customer Experience Specialist to join our team of 22 professionals.

This is a permanent, full-time position that offers the ideal work-life balance for someone looking to dedicate themselves to a long-term career.

The successful candidate will have excellent customer service skills and be able to maintain a friendly environment at all times.

Key Responsibilities:

  • Ensuring customers are greeted warmly and kept informed about their vehicle's repair status
  • Providing updates to customers regarding their vehicles' repairs and expected completion dates
  • Supporting management with inventory control and liaison with insurance providers

Requirements:

  • Proven experience in a customer-facing role
  • Strong relationship-building skills and high level of professionalism
  • Excellent verbal and written communication skills
  • Ability to meet strict deadlines and work collaboratively as part of a team

Benefits:

  • Career development opportunities and training
  • Uniforms provided
  • Discounts on parts and tools
  • Access to 24/7 professional counseling services

We value our team members and strive to provide a supportive and inclusive work environment. If you're a driven and talented individual looking to progress your career, we encourage you to apply.

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