Delivering Exceptional Customer Experiences

7 days ago

Melbourne, Victoria, Australia beBeeFashion Full time $66,000 - $78,000
Customer Experience Specialist

We are seeking a skilled and charismatic Customer Experience Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes.

As a key member of our sales team, you will work collaboratively with your colleagues to achieve results. You will be passionate about fashion and have excellent customer service skills.

Key responsibilities include:

  • Utilizing tools available to stay up-to-date with the latest products and sharing knowledge with customers;
  • Contributing to the smooth operation of the store through effective management of stock and loss prevention;
  • Maintaining visual merchandising standards and ensuring the store is presented in accordance with brand guidelines;

Attributes you possess:

  • A true passion for fashion;
  • Exceptional customer service skills;
  • Proactive and good problem-solving skills;
  • Natural optimism and helpful enthusiasm;
  • Flexibility to work weekends and late trading hours according to business needs and peak trade periods;

Benefits of working with us:

  • Be part of an established and trusted iconic Australian brand;
  • Reward and recognition through generous employee discounts across all brands;
  • A genuine and open high-performing culture who have fun and celebrate success;
  • Opportunity to become involved in our Corporate Social Responsibility program by supporting community partnerships;

About Us:

We are an Australian fashion brand that delivers on-trend pieces that capture fashion's latest mood. We empower today's women to express themselves through our collections, wherever their life or ambition may take them. With a heritage of outstanding quality and design, we mix directional must-haves with beautiful basics and add the finishing touches by way of fashion-forward accessories.

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