Franchise Hotel Representative

3 weeks ago


Fortitude Valley, Queensland, Australia Vignette Collection Full time

About Us

We're a dynamic team at Vignette Collection, and we're looking for someone to join us in delivering exceptional experiences for our guests. As a key member of our Hotel Services Team, you'll be responsible for providing top-notch service and ensuring every guest feels truly valued.

Your Key Responsibilities:

  • Deliver exceptional service to our guests, ensuring their stay is memorable and enjoyable.
  • Work collaboratively with our team to achieve our goals and exceed guest expectations.
  • Develop strong relationships with our guests, understanding their needs and preferences.
  • Contribute to a positive and inclusive team culture, promoting a growth mindset and a commitment to excellence.

What We Offer:

  • A fun and vibrant work environment, with opportunities for team building and professional development.
  • Discounted childcare and gym memberships with our corporate partners.
  • The IHG Employee Room Benefit & Friends and Family Program.
  • Sales incentives and recognition schemes.
  • Access to a variety of well-being resources, including therapy and coaching sessions.
  • Career development, mentoring, and community support opportunities.

We're seeking individuals who are passionate about delivering exceptional service and have a strong desire to connect with people. If you're a team player with a positive attitude and a commitment to excellence, we'd love to hear from you.



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