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Account Manager
2 months ago
OFX is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving revenue growth.
Key Responsibilities- Grow and manage a portfolio of accounting users, focusing on increasing revenue and generating new interest through referrals.
- Proactively engage with clients to communicate partner events, provide updates on product improvements, and identify opportunities for further value.
- Develop a key account plan to manage the growth of top accounts while maintaining a balance to support both effectively.
- Provide responsive and efficient management of all inbound inquiries and liaise with support, product, and implementation teams to ensure a satisfactory outcome.
- Actively engage with the OFX compliance, marketing, operations, sales, and development/engineering teams to achieve commercial objectives.
- Bachelor's degree in a finance or business-related discipline or equivalent practical experience.
- 2+ years of experience in account management or a similar role, preferably with a background in SaaS or transactional banking.
- A dynamic and inclusive work environment.
- Opportunities for career growth and development.
- A competitive salary and benefits package.
