Service Desk Operations Manager

Job OverviewThe Service Desk Team Leader is responsible for guiding and directing a team to ensure high levels of client satisfaction, service performance, and operational efficiency.Key Responsibilities:Direct and support the team in day-to-day operations.Manage ticket allocation, oversight, and reviews.Provide ongoing guidance, feedback, and...

**Role: Service Desk Agent****Location: Newcastle, NSW****Duration: 6-12 months with possible extensions****Visa: Citizens only****Project Description**:Team based out of Newcastle, NSW provides out-tasking services to customers across Australia on a number of different technology platforms.The Service Desk Agent will be supported by ITOC operations and...

Let's talk about who we areThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems...

**About the Role**DCJ is undergoing an SAP upgrade which will increase the volume of support requests coming into the Shared Services Service Desk.You will be part of a great team assisting DCJ employees and/or external stakeholders with payroll and/or finance matters. The SSCX Service Desk currently operates from state-of-the-art offices located at 6...

Let's talk about who we areThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems...

Let's talk about who we areThe nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems...

OverviewJob Description - Service Desk Team Leader (0000B18R)Role: Service Desk Team Leader - 0000B18R. Ongoing Full-TimeAbout usThe NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law...

What is the roleMon-Fri, 38-hours per week onsite with hybrid options after probation.The primary responsibility of this role is to provide leadership, supervision and mentoring to an allocated service desk team, allocating tickets, ensuring client satisfaction, service levels and performance targets are met, and a high level of morale is maintained....

What is the roleMon-Fri, 38-hours per week onsite with hybrid options after probation.The primary responsibility of this role is to provide leadership, supervision and mentoring to an allocated service desk team, allocating tickets, ensuring client satisfaction, service levels and performance targets are met, and a high level of morale is maintained....

Job Title: Team Leader - Service DeskDescriptionThis role focuses on providing leadership and supervision to a dedicated service desk team. Key responsibilities include ensuring client satisfaction, meeting service levels, and performance targets while maintaining high morale.The successful candidate will lead daily operations, allocate tickets, oversee...