Innovative ICT Services Manager

3 days ago

Brisbane, Queensland, Australia beBeeIntegration Full time $110,000 - $140,000

Our vision is to deliver outstanding Information Communication Technology (ICT) services that transform the healthcare sector.

As a Principal Integration ITSM Specialist, you will play a critical role in ensuring the smooth operation of our information systems and technologies.

**Key Responsibilities:**

  • Lead and mentor a high-performing team to achieve exceptional service levels.
  • Develop and implement strategies to optimize ICT service delivery, leveraging technical expertise and innovative thinking.
  • Establish and maintain effective working relationships with key stakeholders, fostering collaboration and driving business outcomes.
  • Assist in managing the team's resources, including budget planning and financial management.
  • Drive process improvements through the development and implementation of ITIL Service Management processes.

**Requirements:**

  • Proven leadership skills, with experience in mentoring and developing technical specialists.
  • Strong communication and interpersonal skills, with the ability to negotiate and advise senior stakeholders.
  • Highly developed problem-solving and analytical skills, with the ability to drive process improvements.
  • Experience in managing diverse activities and priorities across organizational boundaries.
  • Knowledge of ITIL Service Management processes and frameworks.

**Benefits of Working with Us:**

  • Competitive salary and generous leave loading.
  • Flexible working arrangements and a diverse work culture.
  • Career training and development opportunities.

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