Sales and Service Lead
1 week ago
About the Role:
We are seeking a sales-focused individual to lead our team in the Southern Suburbs, providing exceptional customer service, advice, and product solutions. As an Assistant Manager, you will work closely with depot agencies to develop strong working relationships and ensure high levels of customer satisfaction.
Key Responsibilities:
- Develop and maintain strong relationships with customers, colleagues, and depot agencies
- Evaluate and improve store operations to enhance customer experience
- Ensure accurate cash handling and EFTPOS procedures
- Mix and tint paint to meet customer requirements
- Monitor and maintain stock levels, ensuring adequate inventory
- Comply with safety standards and policies
Requirements:
- Confident communication and interpersonal skills
- Able to demonstrate physical ability to work with heavy products
- Interest in paint products and application/hardware experience is highly regarded
- Ability to communicate effectively with customers and colleagues
- Friendly and approachable demeanor
Benefits:
- Opportunities for career growth and professional development
- Market-leading learning and development initiatives
- Generous discounts on DuluxGroup products and corporate partnerships
- Wellbeing support, including a holistic health program
- Certificate III in Retail or equivalent qualification preferred but not essential
Estimated Salary Range:
$70,000 - $90,000 per annum, dependent on experience and qualifications
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