Automotive Service Team Leader

5 days ago


Brisbane, Queensland, Australia Kennedy Reid Full time

About the Role:

We are seeking a skilled Automotive Service Team Leader to join our team at Kennedy Reid. The successful candidate will be responsible for ensuring efficient and exceptional servicing, maintenance, and repair of vehicles.

Key Responsibilities:

  • Deliver top-notch customer service, addressing customer requirements promptly and courteously.
  • Collaborate with the Workshop Manager to ensure all vehicles are serviced, maintained, and repaired to the highest standards, minimizing rework.
  • Contribute to the development and enhancement of the Service Department's technical competence by providing advice, training, and mentorship to the team.
  • Handle customer service and repair requests efficiently and courteously, ensuring the delivery of exceptional customer service.

Company Overview:

Kennedy Reid is a leading organization in the retail, distribution, and assembly businesses in the automotive industry. With a presence in nine markets across the Asia Pacific region, we have 10 retail sites across Australia and employ over 780 staff. Our brands include BMW, Volvo, Porsche, and Jaguar.

Benefits:

  • A safe, friendly, and supportive team environment.
  • Professional development opportunities, business exposure, and training.
  • Secure career - permanent full-time position.
  • Staff benefits with access to discounts on groceries, fuel, and more.
  • Join a stable and internationally recognized organization.

Requirements:

  • MUST HAVE proven experience in a role of similar scope, demonstrating comprehensive knowledge of the automotive industry, particularly Service Operations.
  • Trade Qualification in the automotive industry.
  • Strong technical expertise and familiarity with BMW vehicles is highly regarded.

Salary and Location:

The salary for this role is $75,000 - $85,000 + Superannuation, and the location is Darra, 4076. This is a permanent full-time position, Monday-Friday.



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