Financial Services Advisor

2 weeks ago


Preston, Victoria, Australia ANZ Full time

About Our Organisation

At ANZ, we're dedicated to shaping a world where people and communities thrive. As a leading financial services provider, we offer a wide range of banking products and services designed to meet the evolving needs of our customers.

About The Role

We're currently seeking an experienced Banking Consultant to join our Retail Banking team in Northland VIC. As a key member of our team, you'll play a vital role in providing exceptional customer service and ensuring that our customers receive a seamless banking experience.

Your Key Responsibilities

  • Provide expert advice and guidance to customers on a range of financial products and services
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
  • Conduct regular needs-based conversations to identify opportunities to upsell or cross-sell relevant products and services
  • Maintain accurate records of customer interactions and transactions
  • Ensure compliance with ANZ's policies and procedures at all times

What You'll Need

To succeed in this role, you'll need:

  • Exceptional communication and interpersonal skills
  • A proven track record of delivering excellent customer service
  • The ability to work effectively in a fast-paced environment and adapt to changing priorities
  • A sound understanding of financial products and services
  • Strong analytical and problem-solving skills

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary package ( estimated salary: $60,000 - $80,000 per year)
  • Ongoing training and development opportunities to help you grow your career
  • A collaborative and supportive work environment
  • A range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ

About Us

ANZ is a leading financial services provider with a rich history of innovation and customer focus. We're committed to building a workplace that reflects the diversity of the communities we serve and welcomes applications from everyone.

How To Apply

If you're passionate about delivering exceptional customer service and have the skills and experience required for this role, please visit our website to submit your application.



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