
Helpful Service Representative
5 days ago
About Us: We operate as a leading supplier of industrial and safety equipment.
We provide an excellent employee benefits package, along with continuous training and career advancement opportunities.
Our team is supportive and friendly, working from Monday to Friday in Brisbane.
This role represents an exciting opportunity for a customer service professional to join us at our Carole Park QLD location.
This is an Indigenous-identified position, we are seeking applicants of Aboriginal or Torres Strait Islander descent.
Your Key Responsibilities:
- Assist account managers with customer quotes, product information, and general inquiries.
- Understand customer sales history and proactively identify requirements.
- Ensure customer requests are actioned in a timely manner within allocated timeframes.
- Take ownership of customer interactions.
To be Successful, you will have:
- Ability to work from Monday to Friday between 7:30am and 4:30pm.
- Previous experience providing exceptional customer service.
- Proven ability to work in a fast-paced environment and manage conflicting priorities.
- High attention to detail, problem-solving skills, and excellent written and verbal communication skills.
- Intermediate MS Office skills preferred.
- Exposure or experience in a call centre or retail environment preferred.
- A willingness to learn and think outside the box.
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