Fine Dining Attendant

4 days ago


Melbourne, Victoria, Australia Pro-invest Careers Full time

**About Pro-invest Careers:**

We are a luxury hospitality company committed to redefining service excellence and sustainability. Our focus on innovation, quality, and environmental responsibility sets us apart in the industry.

La Madonna Restaurant Overview:

A One Hat Restaurant located within Next Hotel Melbourne, La Madonna offers an exceptional dining experience with its modern take on Coastal Italian cuisine and subtle Asian influences. Our companion bar features a unique barrel aging program, reflecting our commitment to innovation and quality.

Key Responsibilities of a Food and Beverage Attendant:

  1. Guest Welcome and Engagement: Warmly welcome guests, ensuring their comfort and fostering a personal connection to create a memorable dining experience.
  2. Dish and Beverage Knowledge: Provide detailed and passionate descriptions of dishes and beverages, showcasing your expertise and enthusiasm for our offerings.
  3. Upselling and Customer Satisfaction: Artfully upsell to enhance guest experiences, demonstrating your understanding of their needs and preferences.
  4. Continuous Learning: Continuously expand your knowledge of produce, beverages, and cuisine to stay up-to-date with industry trends and developments.
  5. Anticipating Guest Needs: Anticipate and fulfill guests' needs, including special occasions and dietary requirements, to ensure a seamless and enjoyable experience.
  6. Hygiene and Safety Standards: Maintain impeccable hygiene and food safety standards at all times, adhering to our high-quality standards.

Requirements:

  1. Minimum 2 years of experience in a similar role within a high-end dining environment.
  2. Strong knowledge of food, wine, and service; familiarity with Coastal Italian cuisine is advantageous.
  3. Valid Victorian RSA (Responsible Service of Alcohol) certification.
  4. Impeccable grooming, attention to detail, and the ability to multitask under pressure.
  5. WSET certification is preferred.

Benefits and Opportunities:

  1. Opportunities for career growth, professional development, and mentoring to help you achieve your goals.
  2. Access to barista-grade coffee machines for all associates to enjoy.
  3. Modern staff amenities including fully equipped break areas and change rooms to support your well-being.
  4. Significant discounts on dining, beverages, and accommodation within the hotel to enhance your lifestyle.
  5. Discounted staff parking and a commitment to equal opportunities and a positive staff culture to foster a supportive work environment.

Why Join Us?

If you are passionate about hospitality, committed to delivering exceptional service, and eager to grow with us, we invite you to apply. Join La Madonna Restaurant and Next Hotel Melbourne in creating memorable experiences for our guests while embracing sustainability and innovation.



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