Program Manager for External Fulfilment

4 weeks ago

North Sydney Council, Australia Amazon Commercial Services Pty Ltd Full time
Job Description

Amazon Commercial Services Pty Ltd is seeking a highly motivated Program Manager for External Fulfilment to join our team. As a key member of our External Fulfilment team, you will be responsible for launching and expanding External Fulfilment in Australia.

Key Responsibilities
  • Contribute and lead expansion projects within the Australia External Fulfillment to support business and selection growth
  • Scope, develop and implement end-to-end technical/business solutions for new EF nodes
  • Own the performance of the EF nodes and responsible for success of sellers on-boarded in EF programs
  • Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
  • Prioritize projects and software feature requests, evaluate and set stakeholder expectations
  • Ensure for each integration that requirements and resources both internal/external are available to deliver success
  • Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across various Amazon's teams
  • Support and manage critical relations with external partners from the initial phase of the project to its execution and train them to the required Amazon processes
Requirements
  • Bachelor's degree; 5+ years of experience in operations, retail and/or consulting, with a history of owning/driving results
  • High attention to detail and proven ability to manage multiple, competing priorities simultaneously
  • Experience problem-solving, including the ability to recognize non-obvious patterns
  • Strong written and verbal communication skills where statements are high-impact, relevantly pitched for the audience, and frugal on time
Preferred Qualifications
  • Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
  • Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
  • Business case decision-making, complex problem-solving capabilities and attention to detail
  • Excellent communication skills with the ability to communicate and influence effectively at all levels
  • Team player who can facilitate successful project work, operating to deadlines
  • Proven track record of delivering projects within scope, time, budget and quality
  • Experience with analytical tools such as data warehouse tables: SQL/Visual Basic/Power BI

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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