Employee Experience Director

5 days ago


Sydney, New South Wales, Australia 21c Museum Hotels Full time
About Swissôtel Sydney

A luxurious five-star hotel in the heart of Sydney's business district, Swissôtel Sydney offers an unforgettable experience for business and leisure travelers. With its modern design and state-of-the-art amenities, our hotel provides a sophisticated atmosphere for relaxation and productivity.

We are part of Accor's Premium brands and are dedicated to delivering exceptional service and fostering a positive work environment for our Heartists.

About the Role

This exciting opportunity is for a talented professional to join our team as a Talent & Culture Executive. Reporting directly to the Director of Talent & Culture, you will be responsible for implementing and supporting our Global Heartist Program.

Your key responsibilities will include:

  • Developing and leading employee activation programs and engagement initiatives
  • Conducting Heartist training sessions and other necessary training programs
  • Managing the full employee lifecycle, from onboarding to offboarding
  • Supporting department managers with recruitment, including job postings, candidate sourcing, interview coordination, and reference checks
  • Serving as a brand ambassador for the hotel, engaging with employees, potential candidates, and industry partners
  • Handling administrative tasks related to Talent & Culture operations

To succeed in this role, you must have prior experience in a similar position, preferably within the hospitality sector, and possess strong communication and organizational skills.


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