Regional Operations Manager

2 weeks ago


Albury, Australia Frontline Recruitment Full time

About Our Client

We are a premier golf and country club located in a stunning regional setting, offering a unique blend of relaxation and sophistication. The club boasts world-class facilities, including a championship golf course, a vibrant restaurant, and event spaces that cater to all occasions.

About the Position

Take the lead in day-to-day operations at a renowned club with a competitive salary (approximately $80,000 per annum) or full-time hourly rate, including weekend rates, rotating, and flexible rosters. You will enjoy benefits such as free golfing membership, career growth opportunities, and the chance to work in an iconic venue.

Position Description

  • Oversee daily operations across all departments, ensuring seamless service delivery and exceptional customer experience.
  • Manage team rosters, monitor performance, and provide leadership to staff to achieve business objectives.
  • Ensure compliance with licensing, safety, and operational regulations, maintaining a welcoming atmosphere for guests.
  • Collaborate with department heads to enhance customer satisfaction and efficiency.
  • Complete reconciliation of tills, floats, and safes, maintaining accurate financial records.
  • Provide hands-on support during busy periods across the venue, fostering positive relationships with guests.

Requirements

  • Proven leadership experience in hospitality or club environments.
  • Strong understanding of bar, gaming, and food service operations, including Tab and Keno experience.
  • Current RSA and RCG certificates or willingness to obtain.
  • Excellent communication and problem-solving skills, with a strong focus on customer satisfaction.
  • Strong cash-handling skills and a hands-on approach to delivering memorable customer experiences.

Candidates should have a passion for creating exceptional experiences for our valued clients and staff members.



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