Reception and Administrative Support Professional

4 weeks ago


Docklands, Victoria, Australia Mirvac Full time
About Mirvac

Mirvac is a leading Australian property group dedicated to reimagining urban life. With over 50 years of experience, we've evolved from a small joint venture to a thriving ASX-listed property group that excels in sustainability, innovation, safety, and placemaking.

Our Opportunity

We're seeking a highly skilled Reception & Administration Assistant to join our team at LIV Aston. As the face of LIV, you'll be the first point of contact for customers and the on-site team. Your responsibilities will include:

Key Responsibilities
  • Managing the front of house, ensuring a clean and organized reception area, and maintaining communal spaces.
  • Answering the main line, directing inquiries, taking messages, and responding to customers as needed.
  • Meeting and greeting visitors, alerting the leasing team to tour arrivals, and accepting package deliveries.
  • Managing front desk enquiries, logging new cases or complaints, and allocating them to the appropriate team members for resolution.
  • Assisting with event coordination, customer feedback, and database management.
  • Preparing quotes, purchase orders, and invoices, as well as renewal letters, termination notices, and variation letters.
  • Monitoring communication channels, triaging and allocating complaints and queries.
  • Responding to comments and feedback on building channels and composing broader building communications.
  • Uploading digital content to various channels, including Domain and REA listings.
  • Preparing move-in and welcome packs, coding keys, and logging additional charges with the finance team.
Your Point of Difference

We're looking for a candidate with 3 years of minimum administration experience in the real estate or property industry. You'll need to be able to manage multiple tasks, solve non-routine problems, and demonstrate strong written and verbal communication skills, as well as Microsoft Office proficiency and a willingness to learn new systems or processes.

If you're a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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