IT Network Support Professional

1 week ago

Canberra, ACT, Australia beBeeTechnical Full time $70,000 - $90,000

The role of a Technical Support Specialist at a leading service provider involves delivering exceptional IT and network support to clients across various platforms.

Key Responsibilities:
  • Provide technical assistance to clients across IT and network systems.
  • Troubleshoot and resolve issues related to Windows OS, Microsoft 365 suite, and Active Directory.
  • Collaborate with the team to manage and maintain network infrastructure.
  • Utilize advanced networking knowledge to assist with complex problems.

The successful candidate will be able to ensure timely and effective customer support for all technical queries and issues, while working collaboratively in a fast-paced environment.

Requirements:
  • Strong understanding of Windows OS, Microsoft 365 suite, and Active Directory.
  • Advanced knowledge of networking concepts (mandatory) with a good grasp of security protocols.
  • Excellent problem-solving skills and the ability to provide high-quality customer support.
  • Strong communication skills.

This is an opportunity to work with diverse IT systems, expand your technical expertise, and receive ongoing professional development opportunities.

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