Women in Tech Support Specialist

3 days ago


Adelaide, South Australia beBeeHelpdesk Full time $60,000 - $90,000
IT Helpdesk Technician\Helpers Desk Role: Our team is seeking an experienced IT Helpdesk Technician to provide first and second level support to clients, handling helpdesk tickets, and ensuring client satisfaction.

">Key Responsibilities:
  • ">
  • Provide remote troubleshooting, use a ticketing system (Kaseya and Autotask), and work with a monitoring and management product.
  • Be responsible for first and second level support to clients, handling helpdesk tickets, and ensuring client satisfaction.
  • Work in a collaborative and supportive team environment to contribute to a great customer experience for a range of clients.
">">Benefits">We offer:
  • ">
  • Personal development undertaken outside of work highly valued.
  • Development and accreditations offered to employees within the organisation.
">

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