
Operational Performance Manager
1 week ago
Key Responsibilities:
- Drive strategic initiatives to enhance efficiency and productivity by collaborating with senior leaders.
- Develop insightful reports using PowerBI and analytics to streamline operations.
- Implement automation and simplification initiatives to improve customer experience and operational processes.
- Build strong relationships across teams to develop programs that support staff capability and growth.
Requirements
- Proven experience in performance management, operations, or related fields within the financial services industry.
- Demonstrated success in implementing strategic initiatives and driving operational excellence.
- Strong analytical skills with proficiency in data analysis tools and reporting software.
- Excellent communication and interpersonal skills with ability to engage stakeholders at all levels.
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