Leader, Field Service Team

1 week ago

KalgoorlieBoulder, Australia beBeeFieldService Full time $90,000 - $120,000
Job Title:
Supervisor, Field Service Operations

Overview:
This role offers a unique opportunity to lead a high-performing team of technicians and apprentices, providing exceptional service and support to clients in the mining, construction, and heavy equipment industries.

Key Responsibilities:
• Supervise a team of skilled technicians and apprentices, ensuring quality service repairs and aftermarket support for complex equipment.
• Manage work order scheduling, execution, and compliance with industry standards and regulations.
• Provide warranty support and resolve client issues through effective communication and problem-solving skills.
• Enforce safety protocols and conduct risk assessments to promote a safe working environment.

Qualifications and Experience:
Qualified Heavy Duty trade professional with supervisory experience in mechanical or dealership settings.
Proven leadership skills with the ability to motivate and guide teams towards common goals.
Strong understanding of OH&S protocols and risk management in high-risk environments.
Effective planning and time management skills to handle dynamic workloads.
Excellent interpersonal skills and stakeholder engagement with a customer-first approach.

Benefits:
• Financial: Paid Parental Leave, Salary Sacrificing, Novated Leasing, Income Protection, retail discounts.
• Health & Wellness: BUPA discounts, Fitness Passport, EAP support.
• Career Development: Recognition programs, internal progression, training opportunities.
• Additional Perks: Referral bonuses, Emergency Services Leave, Defence Reserves Leave, Employee Share Purchase Plan.

About Us:
We are a leading provider of heavy equipment and solutions, committed to creating a safe and inclusive workplace. We value diversity and inclusion, encouraging applications from First Nations people, LGBTQIA+ individuals, and culturally diverse backgrounds.

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