Customer Experience Specialist

5 days ago

Gold Coast, Queensland, Australia beBeeExperience Full time $60,000 - $80,000
Customer Experience Specialist

We are seeking an enthusiastic and customer-focused individual to join our Service Department.

As a Customer Experience Advisor, you will be the first point of contact for our customers, ensuring every interaction is positive, engaging, and leaves a lasting impression. Our ideal candidate has strong communication skills, both verbal and written, with an ability to engage with a wide range of customers.

  • Provide exceptional customer service by meeting and greeting customers on the driveway, ensuring a warm and welcoming arrival.
  • Ensure that every Mazda experience is memorable and our customer experience is maximized.
About the Position:

This role involves problem-solving any issues or directing to the relevant person, while also making calls to ensure customers received an exceptional experience.

  • Collaborate effectively with Service Advisors and management to achieve business objectives.
Requirements:

The successful applicant will have a strong understanding of how to deliver the Ultimate Customer Experience (UCX), as well as 2 years of customer service experience, ideally in an automotive or service-oriented industry.

  • Excellent problem-solving abilities, especially in addressing customer concerns and feedback.
  • Able to work well within a team and provide a warm, friendly demeanor in all interactions.
What We Offer:

Our company culture focuses on creating amazing experiences for both customers and staff, with quarterly and annual awards and recognition for high achievers.

  • Discounted Bupa Private Health Insurance and Employee Assistance Program (EAP).
  • Exclusive discounts with our Samsung Partnership Program and discounted Gym memberships.

  • Customer Experience Specialist

    7 days ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $64,500 - $84,500

    Customer Experience Specialist OpportunityEvery interaction matters in our fast-paced Contact Centre. We are seeking multiple Customer Experience Specialists who will genuinely connect with customers, collaborate to solve challenges, celebrate successes, and foster continuous learning and development.Key Responsibilities:Deliver exceptional customer...

  • Customer Experience Specialist

    7 days ago

    Gold Coast, Queensland, Australia beBeeExperience Full time $40,000 - $70,000

    Customer Experience SpecialistWe are seeking passionate brand ambassadors to join our team as Customer Experience Specialists in Harbour Town. If you live and breathe denim, this role is for you.You will help customers find their perfect fit and ensure they have an unforgettable shopping experience, all while working with a supportive team to meet sales...

  • Customer Experience Specialist

    6 days ago

    Gold Coast, Queensland, Australia beBeeSupport Full time $59,900 - $118,220

    Customer Experience SpecialistJob Summary:As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support. Your primary goal is to ensure that our customers receive the highest level of service and have a positive experience with our organization.Key Responsibilities:Address customer inquiries and concerns...

  • Customer Experience Specialist

    6 days ago

    Gold Coast, Queensland, Australia beBeeCustomer Part time $45,000 - $75,000

    Customer Experience SpecialistWe are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our dynamic team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences, working collaboratively with others, and driving sales growth.The ideal candidate will possess excellent...

  • Customer Experience Specialist

    6 days ago

    Gold Coast, Queensland, Australia beBeeCustomerService Full time $40,000 - $70,000

    Customer Experience SpecialistWe are seeking a highly motivated Customer Experience Specialist to join our Coomera store team. As a key member of the team, you will be responsible for delivering exceptional customer experiences and working in a dynamic environment.This is an excellent opportunity for individuals who are passionate about providing outstanding...

  • Customer Experience Specialist

    1 week ago

    Gold Coast, Queensland, Australia beBeeCustomerExperience Full time $55,000 - $85,000

    Customer Experience Specialist RoleWe are seeking skilled professionals to fill the role of Customer Experience Specialist. This individual will be responsible for delivering exceptional customer service, ensuring seamless interactions and fostering strong relationships with our customers.Main Responsibilities:Provide timely and effective support to resolve...

  • Customer Experience Specialist

    1 week ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $40,000 - $60,000

    Customer Experience SpecialistJob Summary:We're looking for a skilled Customer Experience Specialist to join our team. As a key member, you'll play a vital role in delivering exceptional customer service and supporting daily operations.Key Responsibilities:Deliver outstanding customer service by prioritizing their needs and exceeding expectations.Collaborate...

  • Customer Experience Specialist

    4 days ago

    Gold Coast, Queensland, Australia beBeeAmbition Full time $45,000 - $55,000

    Customer Experience SpecialistAbout this Role:We are seeking a passionate and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and satisfaction.The RoleProvide product demonstrations and engage...

  • Customer Experience Specialist

    4 days ago

    Gold Coast, Queensland, Australia beBeeCustomerExperience Full time $45,000 - $75,000

    Job OverviewWe are seeking a Customer Experience Specialist to join our organization. This role is ideal for someone who is passionate about delivering excellent customer service and thrives on the opportunity to learn and grow their skills.

  • Customer Experience Specialist

    1 day ago

    Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000

    Exceptional Customer Experience SpecialistWe are seeking motivated individuals to join our team, providing exceptional customer service and maintaining high standards.Our ideal candidate will possess:A passion for delivering outstanding customer experiencesExcellent communication skills and ability to engage with customersConfidence working independently...