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Senior Operations Manager

2 months ago

Ipswich, South Dakota, Australia The State of Queensland Full time

Transport and Main Roads (Organisation site)

Policy and Regional Operations

We are seeking an enthusiastic AO5 Senior Operations Officer to supervise a small team, administer information systems, undertake support activities and provide advice to industry and clients on operational issues.

This role is based in a frontline, customer-facing unit, where teams respond to passenger transport needs by applying expertise and local knowledge to develop and deliver policy and services to local communities.

Key Responsibilities:

  • Lead a team and engage with stakeholders across various levels
  • Excel in frontline customer service and manage complaints and advise on legislation and policy

Benefits:

  • Generous Superannuation (employer contribution of up to 12.75%)
  • Salary sacrificing and Novated Leasing options
  • Health and wellbeing reimbursement

About the Role:

This is an exciting opportunity to contribute to shaping the future of Queensland's passenger transport services.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.